Every repair we perform is backed by our promise of quality. We stand behind our work — so you can have complete peace of mind.
Back to HomeOur commitment to quality — built into every repair.
Every repair we perform is backed by a 90-day warranty. If the same issue reoccurs within 90 days, we'll fix it again — completely free of charge.
Our technicians are trained and certified to handle all Apple device repairs. Every repair meets strict quality standards before we hand your device back.
We use only premium-grade replacement parts that meet or exceed OEM specifications — so your device performs like new after every repair.
If we can't fix your device, you don't pay. We diagnose first, quote second, and only charge once you've approved the repair.
Every repair follows the same rigorous checklist.
We fully diagnose the device before quoting — no surprises, no hidden fees.
You approve the quote and parts used before we begin. Full transparency, always.
We use only quality-tested replacement parts that meet strict performance standards.
After repair, we run a full device check to ensure everything is working perfectly.
Your warranty starts the moment we hand the device back. We've got you covered.
How do I claim my warranty?
Simply call us with your original booking reference. We'll arrange a free return visit at your convenience — no paperwork required.
Does the warranty transfer if I sell my phone?
The warranty is tied to the device repair, not the owner. If you sell the device, the remaining warranty period transfers to the new owner.
What if my issue is different from the original repair?
The warranty covers the specific issue we repaired. For a new or unrelated problem, we'll diagnose it and provide a fresh quote.
Are your parts original Apple parts?
We use premium-grade parts that meet Apple's quality standards. For screen replacements, we clearly inform you of the part grade before proceeding.
Book a door-to-door repair today and experience the Prime Second Tech quality guarantee firsthand.
Book a Repair Now